Totara Learn

Introduction and Operation Support Services

Official LMS Totara Learn implementation support service for businesses, supported by Japan's only official partner.

Totara Learn has many features that are required by companies and organizations around the world to develop and nurture talent. It is an LXP that can be used by small businesses to global enterprise companies, and it can be provided at a reasonable cost. However, due to its many functions and the ability to add and customize functions, the requirements definition and operation design at the time of introduction become important.
Various considerations and decisions are required, such as necessary learning design, operation processes, educational content, desired outcomes and goals, and evaluation criteria.
Each customer has different desired outcomes and goals, such as wanting to start small and gradually scale up, use video content, or share knowledge within the company based on microlearning.
As the only official partner of Totara in Japan, Human Science Co., Ltd. will propose the most suitable implementation and operation plan based on your current situation, needs, preferences, and desired outcomes for maximizing the use of Totara Learn.

Introduction Support Process

Our e-Learning consultants will carefully listen to your company's needs and situation, and provide thorough support until implementation.

 

Step Example
STEP1 Hearing and Requirements Definition We will conduct a hearing of your current situation and environment, clarify your needs, requests, and goals, and define the requirements.
・Purpose, goals, desired outcomes
・Educational content, material content, type, format
・Implementation environment, region, scale, number of participants
・Service launch date, schedule
・Other necessary items
STEP2 Service Consideration and Design We will conduct a review and design of the service content in accordance with the requirements defined in STEP1.
・Review and determination of system and instructional material content specifications
・Review and determination of environment setup and operational support content
・Determination of tasks and progress schedule, confirmation and sharing of responsibilities and scope
・Regular information sharing and confirmation of intentions with the client
STEP 3 Environment Setup and Implementation Support We will provide support for building and implementing the Totara Learn environment based on the design created in STEP2.
・Infrastructure construction (on-premises/cloud/e-CoreLea)
・Installation, setup, and initial data registration
・Customization (UI changes, additional features, external system integration, etc. as needed)
・Operation training (administrators and learners)
・Provision and support for course content creation
STEP 4 Operation Support, Evaluation and Improvement We will support the optimal operation according to the operation content and process designed in STEP2.
・User support, help desk, and support site provision
・Creation of operation and operation manuals
・Operation outsourcing (various settings and registrations, secretariat work, etc.)
・Maintenance and version upgrade support
・e-Learning environment evaluation and improvement support

Operation Support Services

After implementation, we offer various operational support services to help you achieve results.

  • Operation Support
    We provide support services via phone, email, and a dedicated portal for questions, troubleshooting, and inquiries related to operating and setting up Totara Learn.
    We also offer operational support services tailored to your needs, such as administrator and trainer training, and creating operation manuals to support your operations.
  • e-Learning Content Creation
    From web content, animation, and videos to VR/AR content, we can handle everything from planning and design to operation in e-learning. We also offer translation services in 40 languages.
    Based on our track record of providing support to a wide range of industries, business types, and sizes, we will respond to your needs accordingly.
    > Click here for more details
  • Operation Management Outsourcing
    We will handle all necessary operations, from registration of users and courses to setting up organizations, positions, and operational rules, as well as reporting, backup, and administrative tasks, according to your convenience.
  • Effect measurement, evaluation and improvement, step-up support
    We support the evaluation and improvement proposals based on the measurement results, as well as the implementation of solutions such as microlearning and e-manuals, by conducting the measurement and visualization of the effectiveness of e-learning from the data accumulated in the LMS.
  • Cloud Service "e-CoreLea"
    e-CoreLea (e-Core) is a cloud service provided by Human Science.
    No preparation of infrastructure such as servers and networks is required for our customers, and you can start experiencing high-functionality and flexible talent development with Totara Learn while keeping initial investment and operating costs low.
    This service includes LMS installation, various initial settings, maintenance, backups, and regular version upgrades, so it is possible to start operating with this service alone.

    ●Initial fees will only be charged at the start of use.
    ●For use of Totara Learn, a separate subscription fee is required.
    > Click here for more details
    ●Additional fees may be required for customization and video content delivery.

Totara Learn
21-day Free Demo

Are you interested in trying out the actual features, seeing the interface, and checking the usability? Do you have such a request? You can try a 21-day free demo from the application form below.