Totara Learn
Implementation and Operation Support Services
- e-Learning Implementation and Operation Support Services: TOP
- ＞List of e-Learning Services
- ＞LMS (e-Learning Learning Management System) Implementation Support
- ＞Totara Learn
- ＞Implementation and Operation Support Services
The only official partner in Japan supports you
Corporate LMS Totara Learn implementation support services
Totara Learn is equipped with numerous features to develop and nurture talent required by companies and organizations worldwide, capable of serving small businesses to global enterprise companies, and can be provided at a reasonable cost. However, due to its multifunctionality and the possibility of adding and customizing features, defining requirements and operational design during implementation is crucial.
It requires extensive consideration and decisions on necessary learning design, operational processes, educational content, desired outcomes and goals, evaluation criteria, and more.
Each customer has different desired outcomes and goals, such as wanting to start small and gradually scale up, utilizing video content, or sharing knowledge within the company based on microlearning.
Human Science, as the only official Totara partner in Japan, will propose the optimal implementation and operational plan to maximize the use of Totara Learn based on your current situation, needs, wishes, and desired outcomes.
Implementation Support Process
Our e-learning consultants will listen to your company's needs and situation, providing comprehensive support until implementation.
| Step | Example |
|---|---|
| STEP1 Hearing and Requirements Definition | We will listen to your current situation and environment, clarify your needs, requests, and goals, and define the requirements. ・Objectives, goals, and expected outcomes ・Educational content, teaching materials, types, and formats ・Implementation environment, region, scale, and number of participants ・Service launch timing and schedule ・Other necessary information |
| STEP2 Service Consideration and Design | We will review and design the service content based on the requirements defined in STEP1. ・Review and decide on system and educational content specifications ・Review and decide on environment setup and operational support ・Determine task and progress schedule, confirm and share responsibilities and scope ・Regular information sharing and confirmation of intentions with the client |
| STEP 3 Environment Setup and Implementation Support | We will provide support for the construction and implementation of the Totara Learn environment based on the design created in STEP2. ・Infrastructure construction (On-premise/Cloud/e-CoreLea) ・Installation, setup, and initial data registration ・Customization (UI changes, feature additions, external system integration, etc. as needed) ・Operational training (for administrators and participants) ・Provision and production support for educational content |
| STEP 4 Operational Support, Evaluation and Improvement | We support optimal operations in accordance with the operational content and processes designed in STEP2. ・User support・Help desk・Support site provision ・Creation of operation and user manuals ・Operational outsourcing (various settings, registrations, secretariat tasks, etc.) ・Maintenance and version upgrade support ・e-Learning environment evaluation and improvement support |
Operational Support Services
After implementation, we offer various operational support services to help you achieve results.
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Operational SupportWe provide support services via phone, email, and a dedicated portal for questions and issues related to the operation and configuration of Totara Learn.
Additionally, we offer operational support services tailored to your needs, such as training for administrators and trainers, and the creation of operation manuals suited to your operations. -
e-Learning Content ProductionWe provide one-stop support from planning and design stages to e-learning operations, covering web content, animation, video, and VR/AR content. We also support translations in over 50 languages.
Based on our extensive track record of support across various industries, business types, and scales, we will respond to your needs.
> Click here for details -
Operational Business OutsourcingWe will handle necessary operations according to your convenience, from user and course registrations, settings for organization, positions, and operational rules, to reporting, backups, and administrative tasks. -
Effect measurement, evaluation & improvement, step-up supportWe will conduct effectiveness measurement and visualization of e-learning using data accumulated in the LMS, and support evaluation and improvement proposals based on measurement results, as well as the proposal and implementation of solutions such as microlearning and e-manuals. -
Cloud Service "e-CoreLea"e-CoreLea is a cloud service provided by Human Science.
There is no need for customers to prepare any infrastructure such as servers or networks, allowing you to start a high-functioning and flexible talent development experience with Totara Learn while keeping initial investments and operational costs low.
It includes LMS installation, various initial settings, maintenance, backups, and regular version upgrades, so you can start operations with just this service.
●Only an initial fee will be charged at the start of use.
●If you are using Totara Learn, a subscription fee is required separately.
> Click here for details
●Additional costs may be required for customization, video content delivery, etc.
Totara Learn
21-day Free Demo
Do you want to try out the features, see the interface, or check the usability? If so, you can apply for a 21-day free demo using the form below.
