Moodle Implementation and Operation Support Frequently Asked Questions

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Frequently Asked Questions about Moodle Construction, Utilization Support, and Operation Support

Frequently Asked Questions about Human Science's Moodle construction, utilization support, and operation support.
If you have any questions, please feel free to contact us.

QCan you provide support for introducing e-learning for the first time?: Human Science Co., Ltd. provides Moodle implementation support.
We will make proposals that are suitable for your environment.
>>Implementation Support

QIf we want to build Moodle on our in-house server, can we just ask for installation work?: We also support installation work only.
In addition to setting up Moodle after installation, we also offer version upgrades, customization, administrator support, and operation and maintenance services. Please contact us for more information.
>>Introduction Support and Version Upgrades
>>Customization
>>Operation Support

QCan we introduce Moodle there because we are contracting cloud services by ourselves?: Yes, we can. We can introduce Moodle to your specified cloud service. We have experience in introducing it to AWS, Sakura Cloud, Azure, etc.
We also offer suggestions for setting up Moodle after installation, customization, administrator support, and operation and maintenance services. Please contact us.
>>Introduction Support and Version Upgrades
>>Customization
>>Operation Support

QCan Moodle be built on a Windows server?: Can be built on Windows servers.
Please note that a separate mail server is required when using the email function.
We also offer server construction services, so please feel free to contact us.

QCan we ask for maintenance and operation even if we have already introduced Moodle?: Yes, we can. We also offer Moodle function settings, version upgrades, customization, administrator support, and operation and maintenance services, so please contact us.
>>Implementation Support and Version Upgrades
>>Customization
>>Operation Support

QIs there a limit to the number of contents that can be registered?: There are no restrictions. You can register as many as you want within the range of disk capacity.

QCan we ask for Moodle installation since we procure hardware such as servers and deliver them to customers?: Yes, we can. We can also work on-site, but most of the time we access remotely and perform Moodle construction work.

QHow many people can use it at the same time? I am considering using it for more than 200 people...: At Human Science Co., Ltd., we provide operation package services designed for simultaneous use by approximately 200 people.
There is no limit on the number of registered users as long as the number of simultaneous users is around 200.
However, if the number of simultaneous users exceeds 200, the response speed of the LMS may slow down.
In addition, the installation on the customer's server may vary depending on the environment and conditions. We offer proposals tailored to the number of users and conditions, so please feel free to consult with us.

QWill I be able to use Moodle even if I have no experience with it?: At our company, we provide support services to help our customers utilize Moodle. We offer assistance through seminars, manuals, inquiry support, and help desks. We also provide support for operation and utilization only. Please feel free to contact us for more details.
>>Introduction Support and Version Upgrades
>>Customization
>>Operation Support

QWhen watching educational materials, the response may be slow. Is it possible to make it faster?: Yes, it is possible. After investigating the cause, if Moodle is the cause, we will suggest improvement methods. Please feel free to consult with us first.

QIs it possible to outsource the creation of teaching materials?: We can provide support from planning to production, including production and video production with PowerPoint. We can also make your existing materials more visually appealing. Please feel free to consult with us.

QIs it possible to evaluate students from administrators other than "teachers" in Moodle?: It is possible to create a role called "teacher without editing rights". Although you cannot manage teaching materials, you can evaluate them.

QIs there a function on the Moodle WebUI to pick up necessary columns from the DB and create a table-style report freely as an administrator, as well as export it in csv format or other formats?: Moodle can be customized and enhanced with third-party plugins because it is open source.

QAs Moodle is open source, there may be concerns about vulnerabilities.: Updates are repeated about once every 2 months to address vulnerabilities and security.

QFor example, in the event of a disaster in Tokyo, is it possible to switch to Hokkaido and continue operating Moodle?: Yes, it is possible. We can build Moodle in multiple regions and create a redundant configuration that switches from main to sub in case of a disaster. We can propose configurations such as hot standby or cold standby.

QCan it be used not only for in-house training, but also for sales partner training and qualification exams?: Yes, it is possible.

QCan I use single sign-on with a Google account?: Yes, it is possible.

QHow can I prevent students from downloading the videos they watch?: By registering video files to our video player plugin "HS Video", you can prevent them from being downloaded. It can also be achieved by using streaming services such as Mirubii.

QEvery year, we have our employees watch videos during our in-house training. Is there a way to confirm if they have watched all of the videos?: Our video player plugin "HS Video" can be used to achieve this. It allows you to record the percentage of how much you have viewed, with a total playback time of 100%. You can also limit the fast-forward and rewind functions to only go up to the point where you have played.

QI am looking for a secure e-learning system, how about Moodle?: Moodle is updated approximately every 2 months to address vulnerabilities and security issues. Additionally, a major version update is performed about once every 3 years, adding new features. While Moodle is open-source software, it is a well-maintained LMS.

No.1 in domestic achievements for schools and organizationsMoodle Implementation and Operation Guide

We explain the process of introducing and operating Moodle.
For the introduction and operation of Moodle, please leave it to Human Science, the official partner. We also introduce many achievements in Moodle implementation support.

Projects: Over 866
Companies, Schools, Organizations: Over 80 cases

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For those who want to know more about Moodle introduction support and operation

Tokyo: +81-3-5321-3111
Nagoya: +81-52-269-8016

Reception hours: 9:30 AM to 5:00 PM JST