Moodle Maintenance and Operation Support

Professional support for post-implementation concerns
Moodle maintenance and operation support

After introducing Moodle, we will receive inquiries about how to configure Moodle and how to create courses.
We provide thorough support for any issues you may have with daily operations via phone or email. Please feel free to contact us.

Moodle Inquiry Support



Contact Support

You can use the dedicated help desk for maintenance and operation of Moodle.


Example

Support by phone and email for inquiries regarding maintenance, operation, and other operations of Moodle.
We will deliver a monthly report summarizing the inquiry content as a monthly report.
You can use the "Moodle and Totara Learn Operation Information" website.


Time

9:00~17:00


Cost

500,000 yen (excluding tax)
※This is for 20 incidents per year. The price may vary depending on the number of tickets.
※For bugs, the investigation up to the cause is included. If a fix is necessary, a separate estimate will be provided.

"User Support" Operational Information Service for Moodle and Totara Learn for our customers

https://system.e-corelea.jp/elearning/

 

Introduction of No.1 Moodle Implementation Support Service for Schools and Organizations in Japan

Moodle Maintenance and Operation Support Case Studies

Frequently Asked Questions about Moodle Maintenance and Operation Support

QCan we ask for maintenance and operation even if we have already introduced Moodle?
Yes, we can. We also offer Moodle function settings, version upgrades, customization, administrator support, and operation and maintenance services, so please contact us.
>>Implementation Support and Version Upgrades
>>Customization
>>Operation Support
QWhen watching educational materials, the response may be slow. Is it possible to make it faster?
Yes, it is possible. After investigating the cause, if Moodle is the cause, we will suggest improvement methods. Please feel free to consult with us first.
QWill I be able to use Moodle even if I have no experience with it?
At our company, we provide support services to help our customers utilize Moodle. We offer assistance through seminars, manuals, inquiry support, and help desks. We also provide support for operation and utilization only. Please feel free to contact us for more details.
>>Introduction Support and Version Upgrades
>>Customization
>>Operation Support
QIs it possible to evaluate students from administrators other than "teachers" in Moodle?
It is possible to create a role called "teacher without editing rights". Although you cannot manage teaching materials, you can evaluate them.

Features of Human Science's Moodle service

1. Top Moodle Performance in Japan

● Project: 866 or more

● Corporations, Schools, Organizations: Over 80 cases

We started supporting Moodle implementation in 2007.
Through years of education system implementation and operation support, we have cultivated skills and know-how. We provide Moodle implementation and operation support to various types and situations of customers.




2. Moodle Official Partner

In 2017, we received certification from the Australian Moodle headquarters and became an official Moodle partner.
Only companies with expertise and achievements in building and developing Moodle are certified.
Certified companies exist all over the world, but there are only a few in Japan.


>> Moodle Implementation and Operation Support Service is available here

● Meaning of being a Moodle official partner

  • - Our plugin development achievements and technical capabilities are recognized and certified as official partners.
  • ・Official partner site is now available for viewing, allowing you to obtain the necessary information for Moodle implementation and operation.
  • ・You can make requests to Moodle Head Quarter and they can be reflected in future Moodle development.

3. A reliable operational structure you can trust

Human Science Co., Ltd. aims to provide a stable Moodle environment with a solid system by Moodle professionals. We strive to offer all necessary services to achieve our customers' goals.


Implementation Support Team

We will propose how Moodle can be used according to the customer's purpose.
We will hold a Moodle usage seminar.

Construction Team

We will build Moodle according to your needs, such as number of users and frequency of use.

Development Team

As needed, we will customize Moodle itself and develop external plugins.

Operations Team

We provide answers to questions about how to use Moodle through QA sites, email, and phone.


4. Flexible support for all operational scales

From small-scale usage to usage of up to 100,000 people, we provide services tailored to our customers' needs based on our extensive track record.


>> Moodle Implementation and Operation Support Service

>> Achievements in Moodle construction, utilization support, and operation support

>> Moodle, Totara Learn Implementation and Operation Support Service Cost

>> Frequently Asked Questions

Related Services

Moodle Useful Information

For those who want to know more about Moodle introduction support and operation

Tokyo: +81-3-5321-3111
Nagoya: +81-52-269-8016

Reception hours: 9:30 AM to 5:00 PM JST