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Problem solving is a series of processes that identify the gap (problem) between the current situation and the desired state, analyze its causes, and plan and implement appropriate countermeasures.

It requires progressing toward a solution through logical steps based on evidence, rather than mere hunches or ad hoc responses.

>>Related Service: E-learning Material '-Problem Solving Techniques for Young and Mid-level Employees-'

The business environment is constantly changing, and there are increasing cases where precedents no longer apply. In such situations, individuals who proactively identify problems and solve them logically are valued in any company.

In particular, when young and mid-level employees think and act on their own, it also leads to improved productivity across the entire organization.

Benefits gained from improving problem-solving skills:
- Reducing waste in operations and promoting efficiency
- Leading to increased customer satisfaction
- Enhancing the persuasiveness of guidance and improvement proposals to subordinates and juniors

There is a certain process for problem-solving. The representative steps introduced in the training materials are as follows:

① Understanding the current situation and clarifying the gap
② Identifying the true cause (factor analysis)
③ Planning and evaluating solutions
④ Setting indicators and verifying results

What is important at each step is to eliminate assumptions and emotions and think based on facts. For example, by utilizing techniques such as "5 Whys Analysis," "Quantitative Analysis," and "Qualitative Analysis," it becomes possible to delve deeper into the causes.

Problem-solving skills are not something that naturally develop just by gaining experience. It is necessary to learn systematically and try using them in practice.

There are options like the following.

Among them, e-Learning is particularly suitable for corporate training for the following reasons:

- Allows progress management
- Provides a uniform learning environment
- Enables learning regardless of time or place

Also, with e-Learning, you can repeatedly study in short sessions of about 20 minutes each, which improves retention rates.

A recommended teaching material for learning "Problem Solving Techniques" specialized for young and mid-level employees is Human Science's e-Learning material "-Problem Solving Techniques for Young and Mid-Level Employees-".

Contents you can learn from the material:
- Accurate definition and visualization of problems
- Understanding the current situation through gap analysis
- Techniques to explore causes (such as the 5 Whys analysis)
- Decision making and setting indicators
- How to create an action plan to run the PDCA cycle

[Features]
- Learnable in a short time of about 20 minutes
- Understanding confirmed through slides + narration + tests
- Case-based structure covering common practical situations

【Recommended for】
- Young employees who are increasingly required to report and propose improvements
- Mid-level employees who want to organize the essence of problems and promote improvements within their team

In an increasingly complex business environment, problem-solving skills are essential for all business professionals.

Please use the ideas and steps introduced in this article as hints and try to apply them in your daily work.

For those who want to learn more efficiently, please also consider using the e-learning material ‘Problem-Solving Techniques for Young and Mid-Level Employees’.

To improve the accuracy of problem-solving, acquiring logical thinking skills (critical thinking) is also effective. For those who want to further strengthen the foundation of logical thinking, we also recommend taking the e-learning course in the same series, "Critical Thinking for Young and Mid-Level Employees".

Additionally, Human Science offers a variety of training materials ranging from business manners to courses on utilizing generative AI.

>> Human Science's e-training material manuscript sales

We also support customization and multilingualization for each company, so please feel free to contact us if you have any requests.