Moodle Maintenance and Operation Support

Professional solutions for post-implementation issues
Moodle maintenance and operational support

After implementing Moodle, we will respond to inquiries about how to configure Moodle and how to create courses.
We provide thorough support for any issues you may encounter in your daily operations via phone or email. Please feel free to contact us.

Moodle Inquiry Support



Inquiry Support

You can use the help desk through a dedicated contact point for the maintenance and operation of Moodle.


Example

Support via phone and email for inquiries regarding the maintenance, operation, and other actions related to Moodle.
We will deliver a report summarizing the inquiries as a monthly report.
You can use the "Moodle and Totara Learn Operation Information" website.


Time

9:00~17:00


Cost

500,000 yen (excluding tax)
* This is for 20 incidents over one year. The price may change depending on the increase or decrease of tickets.
* The investigation of bugs includes identifying the cause. If a fix is necessary, a separate estimate will be provided.

Operational Information Service for Moodle and Totara Learn for Customers Using the 'Usage Support'

https://system.e-corelea.jp/elearning/

 

Moodle Maintenance and Operation Support Case Studies

Frequently Asked Questions about Moodle Maintenance and Operational Support

QWe have already implemented Moodle, but can we request maintenance and operation services only?
Yes, we can. We also offer proposals for Moodle feature settings, version upgrades, customization, administrator support, and operation and maintenance services, so please contact us.
>>Implementation Support / Version Upgrade
>>Customization
>>Operational Support
QWhen watching the materials, the operation may become slow. Is it possible to speed up the response?
Yes, we can. After investigating the cause, if it is due to Moodle, we will propose improvement methods. Please feel free to consult with us first.
QI have no experience using Moodle, but will I be able to utilize it?
Our company provides support services to help customers utilize Moodle effectively. We offer assistance through usage seminars, manuals, inquiry support, and help desk services. We also provide operational and utilization support only. Please feel free to contact us for more details.
>>Implementation Support and Version Upgrades
>>Customization
>>Operational Support
QIn Moodle, is it possible for administrators other than the "teacher" to evaluate participants?
It is possible. You can create a role called "teacher without editing rights." While you cannot manage things like material registration, you can perform evaluations.

Features of Human Science Moodle Services

1. No.1 in domestic Moodle achievements

● Projects: Over 866

● Companies, Schools, Organizations: Over 80 cases

We started supporting the introduction of Moodle in 2007.
Through many years of support for the implementation and operation of educational support systems, we have cultivated skills and know-how. We provide support for the introduction and operation of Moodle to customers in various forms and situations.




2. Moodle Official Partner

In 2017, we were certified by the Moodle headquarters in Australia and became an official Moodle partner.
Only companies with expertise and a proven track record in Moodle construction and development are certified.
While certified companies exist around the world, there are only a few in Japan.


>> Click here for Moodle implementation and operation support services

● Meaning of being an official Moodle partner

  • ・Recognized for achievements and technical skills in plugin development, certified as an official partner.
  • ・The official partner site is now accessible, allowing you to obtain the information necessary for the implementation and operation of Moodle.
  • ・You can express your requests to Moodle Headquarters, and they can be reflected in future Moodle development.

3. A Reliable Operational System You Can Trust

Human Science provides a stable Moodle environment with a robust system managed by Moodle professionals. We aim to offer all the necessary services to achieve our customers' objectives.


Implementation Support Team

We will propose how to utilize Moodle according to the customer's objectives.
We will hold a Moodle usage seminar.

Construction Team

We will build Moodle according to your needs, such as the number of users and usage frequency.

Development Team

We customize the Moodle core as needed and develop external plugins.

Operations Team

We provide a QA site and responses via email and phone for questions about how to use Moodle.


4. Flexibly respond to all operational scales

We accommodate usage from small-scale to up to 100,000 users. Based on our extensive track record, we provide optimal services tailored to our customers' needs.


>> Moodle Implementation and Operation Support Services

>> Achievements in Moodle Construction, Utilization Support, and Operational Assistance

>> Moodle, Totara Learn Implementation and Operation Support Service Costs

>> Frequently Asked Questions

Related Services

Useful Information about Moodle

Support for Moodle implementation and operation
For those who want to know more

Tokyo: +81-3-5321-3111
Nagoya: +81-52-269-8016

Reception hours: 9:30 AM to 5:00 PM JST